Couriers and Express Delivery Services – 2020 U.S. Market Research Report


December 2019

Over the past 3 years, the Couriers and Express Delivery Services industry in the U.S. has averaged annual growth of 5.9% to reach $112.1 billion in revenue. The 2020 Couriers and Express Delivery Services Market Research Report is an in-depth overview of the U.S. industry. The report contains over 100 industry data sets and forecasts covering 2011-2024.

The Couriers and Express Delivery Services industry includes companies primarily engaged in providing air, surface, or combined courier delivery services of parcels generally between metropolitan areas or urban centers. The companies of this industry form a network including courier local pick-up and delivery to serve their customers’ needs. The industry includes 4,782 companies with 10,900 locations.



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Key Questions Answered in this Report


What is the market size of the Couriers and Express Delivery Services industry?
This report covers the historical market size of the industry (2011-2019), and forecasts for 2020 and the next 5 years. Market size includes the total revenues of public and private companies.

What is the outlook for the Couriers and Express Delivery Services industry?
This report has over a dozen market forecasts (2020 and the next 5 years) on the industry, including total sales, number of companies, inflation, operating expense, and others.

What industry analysis / data exists for the Couriers and Express Delivery Services industry?
This report covers over 100+ data sets on the Couriers and Express Delivery Services industry. Take a look at the table of contents below to see the breadth of analysis and data on the industry.

How many companies are in the Couriers and Express Delivery Services industry?
This report analyzes the historical and forecasted number of companies, locations, and employees in the industry, and breaks them down by company size over time.

What are the financial metrics for the industry?
This report covers many financial metrics for the industry including profitability, growth, opex / revenue, return on sales, asset turnover, liability ratios, and net worth ratios.

What are the most important benchmarks for the Couriers and Express Delivery Services industry?
Some of the most important benchmarks for the industry include sales growth, productivity (revenue per employee), operating expense breakdown, span of control, organizational make-up. All of which you’ll find in this industry report.



Select Couriers and Express Delivery Services Research & Analyses


Industry Sales Growth

Operating Expense Detail

Statistics by U.S. State

 Workforce Breakdown

BCG Matrix

Stats by Size of Company

Top Jobs % & Pay

Product Line Analysis

Employee Productivity

Financial Ratios

Profitability

Sales & Marketing Costs

Operations Costs

IT Costs

Cost of Benefits


Table of Contents


Below is the table of contents for the Couriers and Express Delivery Services Market Research Report

Page 1-2 – Report Overview

Page 3 – Industry Overview
– Methodology
– Industry Definition & Examples

Page 4 – Industry Snapshot – Revenue & Growth

Page 5 – Industry Snapshot – Costs & Profitability

Section One
REVENUE & GROWTH BENCHMARKS

Page 7 – Industry Growth Details
– Industry Revenues
– Companies
– Locations
– 2011-2019 Historical Figures
– Forecasts for 2020 and the Next 5 Years

Page 8 – Growth Benchmarks
– Revenues per Company
– Revenues per Location
– Locations per Company
– 2011-2019 Historical Figures
– Forecasts for 2020 and the Next 5 Years

Page 9 – Breakdown of Product Lines
– Percentage of Revenue from Product Lines

Page 10 – Services Subsector Growth
– Sales and 5 Year CAGR

Page 11 – Income vs. Revenue Growth Matrix
– Service Subsectors vs. Industry

Page 12 – Sales per Capita by State
– Sales per Capita and State Rankings

Page 13 – Sales as a Percent of Income by State
– Sales as a % of Income and State Rankings

Page 14 – Sales per Location by State
– Sales per Location and State Rankings

Page 15 – Pricing & Inflation
– Annual Inflation – Indexed to 2006
– 2011-2019 Historical Figures
– Forecasts for 2020 and the Next 5 Years
– Monthly Inflation Figures for the Past 4 Years

Page 16 – Consolidation Analysis
– Number of Companies by Size of Company
– Number of Locations by Size of Company
– Locations per Company by Size of Company
– 2012 versus 2019

Page 17 – Employment by Company Size
– Number of Employees by Company Size
– Employees per Company by Size of Company
– Employees per Location by Size of Company
– 2012 versus 2019

Page 18 – Services Subsector Consolidation Analysis
– Number of Companies
– Number of Locations
– 5-Year CAGR

Page 19 – Services Subsector Consolidation Analysis
– Locations per Company
– Employees per Company
– 5-Year CAGR

Section Two
COST, CAPITAL & PROFIT BENCHMARKS

Page 21 – Profitability & Financial Ratio Analysis
– Percent of Companies that are Profitable
– Average Net Income as a Percent of Revenue
– Financial Ratios – 10 ratios, such as Total Asset
Turnover, Assets to Liabilities, Return on
Net Worth, Solvency Ratio

Page 22 – Operating Expenses
– Industry Operating Expenses
– Industry Revenue vs. Operating Expense Growth
– Operating Expense as a Percent of Revenue
– 2011-2019 Historical Figures
– Forecasts for 2020 and the Next 5 Years

Page 23 – Operating Expenses by Company & Location
– Operating Expenses per Company
– Operating Expenses per Location
– Revenue vs. Expenses Growth per Location
– 2011-2019 Historical Figures
– Forecasts for 2020 and the Next 5 Years

Page 24 – Operating Expense Detail
– Employee Expenses
– Property Expenses
– Equipment Expenses
– IT Expenses
– Inventory Handling & Supplies Expenses
– Miscellaneous Expenses

Page 25 – Productivity & Industry Employment
– Revenue per Employee
– Total Industry Employees
– Employees per Company
– 2011-2019 Historical Figures
– Forecasts for 2020 and the Next 5 Years

Page 26 – Employee Productivity by State
– Revenue per Employee and State Rankings

Page 27 – Industry Payroll
– Payroll per Employee
– Payroll per Company
– Payroll per Location
– 2011-2019 Historical Figures
– Forecasts for 2020 and the Next 5 Years

Page 28 – Payroll by Size of Company
– Payroll per Company
– Payroll per Location
– Payroll per Employee
– 2012 versus 2019

Page 29 – Payroll per Employee by State
– Payroll per Employee and State Rankings

Page 30 – Job Categorization Benchmarks
– Management & Finance
– Sales & Marketing
– Technology, Engineering, Science
– Service, Support & Training
– Operations
– Percent of Industry Employees

Page 31 – Job Categorization Pay Ranges
– Management & Finance
– Sales, Service & Marketing
– Operations
– Pay Bands – Bottom 10% & 25%, Mean, Top 25% & 10%

Page 32 – Top 20 Jobs Breakdown
– Percent of Total Employees

Page 33 – Top 20 Jobs Pay
– Pay Bands – Bottom 10% & 25%, Mean, Top 25% & 10%

Page 34 – Total Employment by State
– Number of Employees and State Rankings

Page 35 – Population to Every Employee by State
– Number of Residents to Industry Employee
– State Rankings

Page 36 – Overview of Kentley Insights


Industry Scope & Services


Air courier services (except establishments operating under a universal service obligation)
Courier services (i.e., intercity network)
Express delivery services
Local letter and parcel delivery services as part of intercity courier network

Product Lines Analyzed


Transportation of documents and parcels
Transportation of non-perishable/climate-controlled boxed, palletized, and other packed goods, by air
Local transportation and delivery of small purchased or serviced items
Transportation of boxed, palletized and other packed goods, not climate-controlled and not in intermodal containers, by road, less-than-truckload service
Transportation of boxed, palletized and other packed goods, not climate-controlled and not in intermodal containers, by road, truckload service
Transportation of perishable/climate-controlled boxed, palletized, and other packed goods, by air
Transportation of other goods by road
Freight transportation arrangement services
Freight transportation arrangement services
Warehousing services

Industry Jobs Analyzed


Driver/Sales Workers and Truck Drivers
First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors
Couriers and Messengers
Cargo and Freight Agents
Customer Service Representatives
Bus and Truck Mechanics and Diesel Engine Specialists
Dispatchers
Secretaries and Administrative Assistants
Miscellaneous Sales Representatives, Services
Aircraft Mechanics and Service Technicians
Conveyor Operators and Tenders
First-Line Supervisors of Office and Administrative Support Workers
Transportation, Storage, and Distribution Managers
Industrial Truck and Tractor Operators
Aircraft Cargo Handling Supervisors
General and Operations Managers
Office Clerks, General
Industrial Engineers, Including Health and Safety
Automotive Technicians and Repairers
Production, Planning, and Expediting Clerks

Report & Industry Details


NAICS Code: 492110

Number of Pages: 36

Format: PDF

Price: $295

Support Contact: [email protected] or 1-800-613-3611

About the Couriers and Express Delivery Services Report


The 36-page Couriers and Express Delivery Services Market Research Report was created by Kentley Insights analysts leveraging comprehensive surveys filled out by companies in the industry. The analysts created the industry statistics and forecasts based on a combination of historical trends, industry dynamics, econometrics, and macro trends. Professionals utilize this report for market evaluation, sizing, growth estimates, performance benchmarking, understanding market dynamics, due diligence, forecasting, gap analysis, cost management, and strategic planning.

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