Published: September 2026
Updated Recession Risk Analysis & Forecasts
The Other Travel Arrangement and Reservation Services industry has achieved robust 22.6% annual growth over the past three years, reaching $33.3 billion in 2025. This specialized travel category encompasses convention services, reservation systems, and hospitality technology addressing specific travel ecosystem requirements beyond traditional agency functions. Exceptional growth reflects post-pandemic event recovery, technology platform adoption acceleration, and increasing service sophistication. The segment benefits from specialized expertise development, platform technology advantages, and essential enabling capabilities for efficient travel ecosystem operation across diverse hospitality, transportation, and destination experience contexts requiring specialized knowledge, relationships, and capabilities beyond typical generalist travel service providers.
Other Travel Arrangement and Reservation Services Industry Definition
Companies in this industry provide specialized travel services beyond traditional agencies and tour operators. Core activities include convention planning, visitor bureau operations, ticket sales, accommodation reservations, and travel technology services. These businesses focus on particular segments of the travel marketplace, developing expertise in specific travel functions or destination services. They complement broader travel services by providing specialized knowledge or reservation capabilities for particular travel components or destinations, enhancing the overall travel ecosystem.
Airline reservation offices : Airline ticket offices : Automobile clubs, road and travel services : Bus ticket offices : Car rental reservations : Condominium time share exchange services : Convention and visitors bureaus : Convention bureaus : Cruise ship ticket offices : Hotel reservation services : Motor travel clubs : Railroad ticket offices : Reservation service (e.g., airline, car rental, hotel, restaurant) : Sports ticket offices : Theatrical ticket agencies : Theatrical ticket offices : Ticket agencies, amusement (except theatrical) : Ticket agencies, sports : Ticket agencies, theatrical : Ticket agencies, transportation : Ticket offices for foreign cruise ship companies : Ticket sales agency : Time share exchange services : Tourist information bureaus : Visitor bureaus : Visitor information centers : Welcome centers
Other Travel Arrangement and Reservation Services Industry Statistics
This market research report utilizes the most extensive set of business surveys as the foundation for over 100 market research data sets with extensive historical data (2017-2025), statistics, trend analysis, and forecasts for 2026 & the next 5 years.
This report includes market size, growth, sales & cost trends, industry dynamics, operating expenses for 26 categories, profitability, employee productivity, 10 financial ratios, 31 balance sheet metrics, extensive statistics by state and Metropolitan Statistical Area (MSAs), workforce composition statistics, market share for top 50 companies, inflation, payroll and pay range data on 46 jobs, product line breakdown, industry data sets segmented by business size, concentration, and business structure, and much more.
Below are a few of the statistics included in this extensive 78-page market research report:
MARKET SIZE
In 2025, industry revenue was $33.3 billion
NUMBER OF COMPANIES
There are 2,553 companies in the industry
MARKET GROWTH
The 5-year annual growth rate averaged 8.7%
MARKET SHARE
The top 4 companies have 21.3% market share
REVENUE PER LOCATION
The average sales per location is $8.8 million
INFLATION & PRICING
Over the past 5 years, inflation averaged 0.3%
For unprofitable firms, the avg. net loss is -8.2%
EMPLOYEE PRODUCTIVITY
Revenue per employee is $268,613
OPERATING EXPENSE BENCHMARKS
2.7% of expenses is spent on professional services
PAY BENCHMARKS
In 2025, avg. pay per employee was $66,116
ORGANIZATIONAL BENCHMARKS
9.9% of employees are in business ops & finance
JOB PAY RANGES
The avg. hourly pay for finance jobs is $39.33
Instantly download the 2026 Other Travel Arrangement and Reservation Services U.S. Market Research Report to access over 100 data sets on the industry.
Other Travel Arrangement and Reservation Services Report Format
The 2026 Other Travel Arrangement and Reservation Services Market Research Report is 78 pages of extensive data, trends, forecasts, benchmarks, analysis, and charts on the industry. Below are select page images from the report and scroll further down for the table of contents and a sample of the report.
Sample Report
Download the full sample report below. The Other Travel Arrangement and Reservation Services Market Research Report will have the same format and data sets.
Table of Contents – Other Travel Arrangement and Reservation Services Report
1-2 Report Overview & Table of Contents
3 Industry Overview
– Methodology
– Industry Definition & Examples
– Market Commentary
4 Industry Snapshot – Revenue & Growth
5 Industry Snapshot – Costs & Profitability
Section One
REVENUE & GROWTH BENCHMARKS
7 Industry Growth Details
– Industry Revenues
– Number of Companies & Locations
– 2017-2030 Trends & Forecasts
8 Growth Benchmarks
– Revenues per Company & Locations
– Locations per Company
– 2017-2030 Trends & Forecasts
9 Breakdown of Product Lines
– Percentage of Revenue from Product Lines
10 BCG Income vs. Revenue Growth Matrix
– Service Subsectors vs. Industry
11 Total Revenue by Industry Segments
– Concentration (Top 4, next 4, next 12, next 30 largest companies)
– Business Size (1-4 employees, 5-9 employees, 10-19, 20-49, 50-99, 100-249, 250+)
– Business Structure (C-Corporations, S-Corporations, Partnerships, Sole Proprietorships)
– Franchise Segments
12 Total Revenue per State
– Revenue per State and State Rankings
13 Sales per Capita by State
14-17 Revenue per Metropolitan Statistical Area
18-21 Revenue per Capita per Metropolitan Statistical Area
22 Revenue per Company by Industry Segment
– Concentration, Business Size, & Business Structure
23 Revenue per Location by Industry Segment
– Concentration, Size, Structure, & Franchise
24 Revenue per Location by State
– Revenue per Location and State Rankings
25-28 Revenue per Location per MSA
29 Industry Segmentation by Business Size
30 Industry Consolidation Analysis
– By Business Size Segments
– Revenue, Companies, Locations & Employees
– 2020 vs. 2025 by Business Size
31 Industry Consolidation Benchmarks
32 Industry Segmentation by Top 50 Companies
– Segments include top 4, next 4, next 12, next 30, and top 50 companies by revenue
– Revenue, Locations, Employees & Payroll
33 Sector Concentration Benchmarks
– % of Sector Revenue from the Top 50 Companies for 12 Sectors
34 Industry Segmentation by Business Structure
– Revenue, Companies, Locations, Employees & Payroll
35 Pricing & Inflation
– 2017-2030 Trends & Forecasts
– Monthly Inflation Figures for the Past 4 Years
36 Service Subsector Growth
– Revenue and 5-Year CAGR for 12 Subsectors
37 Service Subsector Analysis
– Revenue per Company & Location
38 Service Subsector Analysis
– Revenue & Payroll per Employee
SECTION TWO
COST & FINANCIAL ANALYSIS
40 Profitability & Financial Ratio Analysis
– Percent of Companies that are Profitable
– Average Net Income as a Percent of Revenue
– Financial Ratios – 10 ratios, such as Total Asset
Turnover, Assets to Liabilities, Return on
Net Worth, Solvency Ratio
41 Balance Sheet Benchmarks
– Assets and Liabilities indexed to industry revenue at 100
– Current & Non-Current Assets
– Short-term, Long-term Liabilities, & Net Worth
42 Operating Expenses
– 2017-2030 Trends & Forecasts
43 Operating Expenses by Company & Location
– Operating Expenses per Company & Location
– 2017-2030 Trends & Forecasts
44 Operating Expense Detail
– Employee Expenses: Annual Payroll, Health Insurance, Defined Benefit Pension Plans, Defined Contribution Plans, Other Fringe Benefits, Contract Labor Costs, Incl. Temporary Help
– Property Expenses: Lease and Rent for Buildings, Offices, Stores, Repairs and Maintenance to Buildings, Purchased Electricity, Purchased Fuels (except motor fuels), Water, Sewer, Refuse, Other Utility Payments
– Equipment Expenses: Expensed Equipment: Lease and Rent for Machinery and Equip., Repairs, Maint. to Machinery and Equip., Depreciation and Amortization Charges, Other Materials, Parts, and Supplies
– IT Expenses: Data Processing & Other Computer Services: Communication Services: Expensed Purchases of Software
– Miscellaneous Expenses: Advertising and Promotional Services, Professional and Technical Services, Taxes and License Fees
45 Productivity & Industry Employment
– Revenue per Employee
– Total Industry Employees
– Employees per Company
– 2017-2030 Trends & Forecasts
46 Employee Productivity by Segments
47 Employee Productivity by State
48-51 Employee Productivity per MSA
52 Industry Payroll
– Payroll per Employee, Company & Location
– 2017-2030 Trends & Forecasts
53 Workforce Composition Benchmarks
– 26 Job Categories
– Management & Finance
– Sales & Marketing
– Technology, Engineering, Science
– Service, Support & Training
– Operations
– Percent of Industry Employees
54 Job Categorization Pay Ranges
– 26 Job Categories
– Pay Bands – Bottom 10% & 25%, Mean, Top 25% & 10%
– Pay Bands (10%, 25%, Mean, 75%, 90%)
55 Top 20 Jobs Breakdown
– Percent of Total Employees by Job
– Rank Ordered by Top 20 Job Categories
56 Pay Ranges of Top 20 Jobs
57 Payroll per Company by Segments
58 Payroll per Location by Segments
59 Payroll per Employee by Segments
60 Payroll per Employee by State
61-64 Payroll per Employee per MSA
65 Employees per Company by Segments
– Concentration, Business Size, & Business Structure
66 Employees per Company by Segments
– Concentration, Business Size, Structure, & Franchise
67 Total Employment by State
68 Population to Every Employee by State
69-72 Total Employment per MSA
73 Locations per Company by Segments
74-77 Locations per MSA
78 About Kentley Insights
Report & Industry Details
NAICS Code: 56159
Number of Pages: 78
Format: PDF
Price: $295
Support Contact: Email us at support@kentleyinsights.com or call us at 1-800-613-3611
Key Questions Answered in this Market Research Report
How do professionals use this report?
Professionals utilize this report for industry research, market sizing and evaluation, forecasting, strategic planning, sales & marketing strategy, due diligence, valuations, benchmarking, streamlining, and other analyses.
What is the market size of the other travel arrangement and reservation services industry?
This report covers the historical industry market size (2017-2025), and forecasts for 2026 and the next 5 years. This report also includes market share of the top 50 companies.
What is the outlook for the industry?
This report has dozens of market forecasts (2025 & 5 years) on total sales, companies, employees, productivity, inflation, compensation, operating expense, and others.
What industry analysis/data exists for the industry?
This report covers over 100+ data sets on the other travel arrangement and reservation services industry. Check out the table of contents for all the data sets and analyses.
What segmentations are there on the other travel arrangement and reservation services industry?
This report segments the industry many ways including by business size, concentration (Top 50 companies), business structure, state, MSAs, and product lines.
What are the financial metrics for the industry?
This report covers many financial metrics for the industry including profitability, growth, opex / revenue, 31 balance sheet items organized by liabilities, assets, and equity, and 10 financial metrics including return on sales, asset turnover, liability ratio, and net worth ratio.
What are important benchmarks for the industry?
Some of the most important benchmarks for the industry include market share, sales growth, employee productivity, operating expense breakdown, product line breakdown, span of control, and organizational composition. This report includes all of them and many more.
Other Travel Arrangement and Reservation Services Product Lines Analyzed
Event ticket sales and reservation services
Automobile club services
Lodging reservation service
Visitor information and sightseeing tour information services
Reservation service for airline seats
Public relations event management services
Reservation service for cruises
Trip planning services
Reservation service for passenger transportation, not elsewhere classified
Industry Jobs Analyzed
Travel Agents
Reservation and Transportation Ticket Agents and Travel Clerks
Customer Service Representatives
General and Operations Managers
Tour and Travel Guides
Market Research Analysts and Marketing Specialists
Miscellaneous Sales Representatives, Services
Software and Web Developers, Programmers, and Testers
Marketing and Sales Managers
First-Line Supervisors of Office and Administrative Support Workers
First-Line Supervisors of Sales Workers
Secretaries and Administrative Assistants
Bookkeeping, Accounting, and Auditing Clerks
Office Clerks, General
Accountants and Auditors
Insurance Sales Agents
Passenger Vehicle Drivers
Miscellaneous Business Operations Specialists
Automotive Technicians and Repairers
Meeting, Convention, and Event Planners
States Covered
Alaska
Arizona
California
Colorado
Connecticut
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New York
North Carolina
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Metropolitan Statistical Areas (MSAs) Covered
Abilene, TX
Akron, OH
Albany, OR
Albany-Schenectady-Troy, NY
Albuquerque, NM
Allentown-Bethlehem-Easton, PA-NJ
Altoona, PA
Amarillo, TX
Ames, IA
Anchorage, AK
Ann Arbor, MI
Anniston-Oxford-Jacksonville, AL
Appleton, WI
Asheville, NC
Athens-Clarke County, GA
Atlanta-Sandy Springs-Roswell, GA
Atlantic City-Hammonton, NJ
Augusta-Richmond County, GA-SC
Austin-Round Rock, TX
Bakersfield, CA
Baltimore-Columbia-Towson, MD
Bangor, ME
Barnstable Town, MA
Baton Rouge, LA
Battle Creek, MI
Beaumont-Port Arthur, TX
Beckley, WV
Bellingham, WA
Bend-Redmond, OR
Billings, MT
Binghamton, NY
Birmingham-Hoover, AL
Bismarck, ND
Blacksburg-Christiansburg-Radford, VA
Bloomington, IL
Bloomington, IN
Bloomsburg-Berwick, PA
Boise City, ID
Boston-Cambridge-Newton, MA-NH
Boulder, CO
Bowling Green, KY
Bremerton-Silverdale, WA
Bridgeport-Stamford-Norwalk, CT
Brownsville-Harlingen, TX
Brunswick, GA
Buffalo-Cheektowaga-Niagara Falls, NY
Burlington-South Burlington, VT
Canton-Massillon, OH
Cape Coral-Fort Myers, FL
Cape Girardeau, MO-IL
Carbondale-Marion, IL
Carson City, NV
Casper, WY
Cedar Rapids, IA
Champaign-Urbana, IL
Charleston, WV
Charleston-North Charleston, SC
Charlotte-Concord-Gastonia, NC-SC
Charlottesville, VA
Chattanooga, TN-GA
Cheyenne, WY
Chicago-Naperville-Elgin, IL-IN-WI
Cincinnati, OH-KY-IN
Clarksville, TN-KY
Cleveland-Elyria, OH
Coeur d’Alene, ID
Colorado Springs, CO
Columbia, SC
Columbus, GA-AL
Columbus, IN
Columbus, OH
Corpus Christi, TX
Corvallis, OR
Crestview-Fort Walton Beach-Destin, FL
Dallas-Fort Worth-Arlington, TX
Danville, IL
Daphne-Fairhope-Foley, AL
Davenport-Moline-Rock Island, IA-IL
Dayton, OH
Decatur, AL
Decatur, IL
Deltona-Daytona Beach-Ormond Beach, FL
Denver-Aurora-Lakewood, CO
Des Moines-West Des Moines, IA
Detroit-Warren-Dearborn, MI
Dothan, AL
Dover, DE
Dubuque, IA
Duluth, MN-WI
Durham-Chapel Hill, NC
East Stroudsburg, PA
Eau Claire, WI
El Centro, CA
Elizabethtown-Fort Knox, KY
Elkhart-Goshen, IN
Elmira, NY
El Paso, TX
Erie, PA
Eugene, OR
Evansville, IN-KY
Fairbanks, AK
Fargo, ND-MN
Farmington, NM
Fayetteville, NC
Fayetteville-Springdale-Rogers, AR-MO
Flagstaff, AZ
Flint, MI
Florence, SC
Florence-Muscle Shoals, AL
Fond du Lac, WI
Fort Collins, CO
Fort Wayne, IN
Gainesville, FL
Gainesville, GA
Gettysburg, PA
Glens Falls, NY
Grand Forks, ND-MN
Grand Island, NE
Grand Junction, CO
Grand Rapids-Wyoming, MI
Grants Pass, OR
Great Falls, MT
Green Bay, WI
Greensboro-High Point, NC
Greenville, NC
Greenville-Anderson-Mauldin, SC
Hagerstown-Martinsburg, MD-WV
Hanford-Corcoran, CA
Harrisburg-Carlisle, PA
Harrisonburg, VA
Hartford-West Hartford-East Hartford, CT
Hattiesburg, MS
Hilton Head Island-Bluffton-Beaufort, SC
Homosassa Springs, FL
Houston-The Woodlands-Sugar Land, TX
Huntington-Ashland, WV-KY-OH
Huntsville, AL
Indianapolis-Carmel-Anderson, IN
Iowa City, IA
Ithaca, NY
Jackson, MS
Jacksonville, FL
Janesville-Beloit, WI
Jefferson City, MO
Johnson City, TN
Jonesboro, AR
Joplin, MO
Kahului-Wailuku-Lahaina, HI
Kalamazoo-Portage, MI
Kankakee, IL
Kansas City, MO-KS
Kennewick-Richland, WA
Kingsport-Bristol-Bristol, TN-VA
Kingston, NY
Knoxville, TN
Kokomo, IN
La Crosse-Onalaska, WI-MN
Lafayette, LA
Lafayette-West Lafayette, IN
Lake Charles, LA
Lake Havasu City-Kingman, AZ
Lakeland-Winter Haven, FL
Lancaster, PA
Lansing-East Lansing, MI
Las Cruces, NM
Las Vegas-Henderson-Paradise, NV
Lawrence, KS
Lebanon, PA
Lewiston, ID-WA
Lexington-Fayette, KY
Lima, OH
Lincoln, NE
Little Rock-North Little Rock-Conway, AR
Logan, UT-ID
Longview, TX
Los Angeles-Long Beach-Anaheim, CA
Louisville/Jefferson County, KY-IN
Lubbock, TX
Lynchburg, VA
Macon-Bibb County, GA
Madison, WI
Manchester-Nashua, NH
Manhattan, KS
Mansfield, OH
McAllen-Edinburg-Mission, TX
Medford, OR
Memphis, TN-MS-AR
Merced, CA
Miami-Fort Lauderdale-West Palm Beach, FL
Michigan City-La Porte, IN
Milwaukee-Waukesha-West Allis, WI
Minneapolis-St. Paul-Bloomington, MN-WI
Missoula, MT
Mobile, AL
Modesto, CA
Montgomery, AL
Morgantown, WV
Mount Vernon-Anacortes, WA
Muncie, IN
Myrtle Beach-Conway-North Myrtle Beach, SC-NC
Napa, CA
Naples-Immokalee-Marco Island, FL
Nashville-Davidson–Murfreesboro–Franklin, TN
New Bern, NC
New Haven-Milford, CT
New Orleans-Metairie, LA
New York-Newark-Jersey City, NY-NJ-PA
Niles-Benton Harbor, MI
North Port-Sarasota-Bradenton, FL
Norwich-New London, CT
Ocala, FL
Ocean City, NJ
Ogden-Clearfield, UT
Oklahoma City, OK
Olympia-Tumwater, WA
Omaha-Council Bluffs, NE-IA
Orlando-Kissimmee-Sanford, FL
Oshkosh-Neenah, WI
Owensboro, KY
Oxnard-Thousand Oaks-Ventura, CA
Palm Bay-Melbourne-Titusville, FL
Panama City, FL
Parkersburg-Vienna, WV
Pensacola-Ferry Pass-Brent, FL
Peoria, IL
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
Phoenix-Mesa-Scottsdale, AZ
Pine Bluff, AR
Pittsburgh, PA
Pittsfield, MA
Pocatello, ID
Portland-South Portland, ME
Portland-Vancouver-Hillsboro, OR-WA
Port St. Lucie, FL
Prescott, AZ
Providence-Warwick, RI-MA
Provo-Orem, UT
Pueblo, CO
Punta Gorda, FL
Raleigh, NC
Rapid City, SD
Reading, PA
Redding, CA
Reno, NV
Richmond, VA
Riverside-San Bernardino-Ontario, CA
Roanoke, VA
Rochester, MN
Rochester, NY
Rockford, IL
Rocky Mount, NC
Sacramento–Roseville–Arden-Arcade, CA
Saginaw, MI
St. Cloud, MN
St. George, UT
St. Joseph, MO-KS
St. Louis, MO-IL
Salem, OR
Salinas, CA
Salisbury, MD-DE
Salt Lake City, UT
San Antonio-New Braunfels, TX
San Diego-Carlsbad, CA
San Francisco-Oakland-Hayward, CA
San Jose-Sunnyvale-Santa Clara, CA
San Luis Obispo-Paso Robles-Arroyo Grande, CA
Santa Cruz-Watsonville, CA
Santa Fe, NM
Santa Maria-Santa Barbara, CA
Santa Rosa, CA
Savannah, GA
Scranton–Wilkes-Barre–Hazleton, PA
Seattle-Tacoma-Bellevue, WA
Sebastian-Vero Beach, FL
Sebring, FL
Shreveport-Bossier City, LA
Sierra Vista-Douglas, AZ
Sioux City, IA-NE-SD
Sioux Falls, SD
South Bend-Mishawaka, IN-MI
Spartanburg, SC
Spokane-Spokane Valley, WA
Springfield, IL
Springfield, MA
Springfield, MO
Springfield, OH
State College, PA
Stockton-Lodi, CA
Sumter, SC
Syracuse, NY
Tallahassee, FL
Tampa-St. Petersburg-Clearwater, FL
Terre Haute, IN
Texarkana, TX-AR
The Villages, FL
Toledo, OH
Topeka, KS
Trenton, NJ
Tucson, AZ
Tulsa, OK
Tuscaloosa, AL
Tyler, TX
Urban Honolulu, HI
Utica-Rome, NY
Vallejo-Fairfield, CA
Vineland-Bridgeton, NJ
Virginia Beach-Norfolk-Newport News, VA-NC
Visalia-Porterville, CA
Walla Walla, WA
Washington-Arlington-Alexandria, DC-VA-MD-WV
Waterloo-Cedar Falls, IA
Watertown-Fort Drum, NY
Wausau, WI
Weirton-Steubenville, WV-OH
Wenatchee, WA
Wheeling, WV-OH
Wichita, KS
Williamsport, PA
Wilmington, NC
Winston-Salem, NC
Worcester, MA-CT
Yakima, WA
York-Hanover, PA
Youngstown-Warren-Boardman, OH-PA
Yuma, AZ
About Kentley Insights
Kentley Insights is the leader in data-rich market research with coverage of over 1200 industries and 2000 product lines. All the top consulting firms, banks, accounting firms, private equity firms, and many of the Fortune 1000 depend on Kentley Insights for their in-depth market research needs. There is a reason why we are the only market research firm to offer a 100% Moneyback Guarantee.
