Warranty and Other Direct Insurance – 2024 U.S. Market Research Report

Published: March 2024
Updated Recession Statistics & Forecasts

This 78-page industry market research report is an in-depth analysis of the $23.5 billion warranty and other direct insurance industry in the United States. The market research report utilizes the most extensive set of business surveys as the foundation for over 100 market research data sets with extensive historical data (2015-2023), statistics, trend analysis, and forecasts for 2024 & the next 5 years.

The report includes market size, growth, sales & cost trends, industry dynamics, operating expenses for 26 categories, profitability, employee productivity, 10 financial ratios, 31 balance sheet metrics, extensive statistics by state and Metropolitan Statistical Area (MSAs), workforce composition statistics, market share for top 50 companies, inflation, payroll and pay range data on 46 jobs, product line breakdown, industry data sets segmented by business size, concentration, and business structure, and much more.

Warranty Other Direct Insurance Industry Market Research Report


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Report Format


The 2024 Warranty and Other Direct Insurance Market Research Report is 78 pages of extensive data, trends, forecasts, benchmarks, analysis, and charts on the industry. Below are select page images from the report and scroll further down for the table of contents and a sample of the report. The instant report download is a PDF with an option for the report data in excel.

Warranty Other Direct Insurance Revenue

Warranty Other Direct Insurance OPEX Expenses

Warranty Other Direct Insurance Profit

Warranty Other Direct Insurance BCG Matrix

Warranty Other Direct Insurance State Sales

Warranty Other Direct Insurance Benchmarks


Industry Definition


This U.S. industry includes companies primarily engaged in initially underwriting (e.g., assuming the risk, assigning premiums) insurance policies (except life, disability income, accidental death and dismemberment, health and medical, property and casualty, and title insurance policies).

Industry Scope & Services


Bank deposit insurance carriers, direct : Burial insurance carriers, direct : Contact lens insurance, direct : Deposit or share insurance carriers, direct : Funeral insurance carriers, direct : Homeowners’ warranty insurance carriers, direct : Pet health insurance carriers, direct : Product warranty insurance carriers, direct : Warranty insurance carriers (e.g., appliance, automobile, homeowners’, product), direct

Select Market Research Report Statistics


Below are a few of the statistics included in this extensive 78-page market research report:

NUMBER OF COMPANIES
In 2023, there were 406 companies in the industry
Download for historicals and forecasts of companies & locations

MARKET GROWTH
The 5-year annual growth rate averaged 5.3%
Download the report for more historical, annual and forecasted growth rates

MARKET SHARE
The top 4 companies have 50.7% market share
The report has more market share statistics

REVENUE PER LOCATION
In 2023, the avg. sales per location was $41.9 million
Download now for historical and forecasted revenue per company

INFLATION & PRICING
Over the past 5 years, inflation averaged 2.2%
This report has historicals, 4 years of monthly data, and 2024 & 5-year forecasts

FINANCIAL METRICS
For unprofitable firms, the avg. net loss is -8.9%
Download now for more profit metrics and financial ratios

EMPLOYEE PRODUCTIVITY
Revenue per employee is $745,969
Download now for more employee metrics

OPERATING EXPENSE BENCHMARKS
4.4% of expenses is spent on professional services
Download this market research report for 24 other categories

PAY BENCHMARKS
In 2023, avg. pay per employee was $85,770
The report has extensive pay statistics

ORGANIZATIONAL BENCHMARKS
35% of employees are in business ops & finance
Download for 25 other organizational categories

JOB PAY RANGES
The avg. hourly pay for finance jobs is $37.96
The report has pay ranges scales across 26 job categories


Instantly download the 2024 Warranty and Other Direct Insurance U.S. Market Research Report to access over 100 data sets on the industry.


Download a Sample Report


Download the full sample report below. The Warranty and Other Direct Insurance Market Research Report will have the same format and data sets.

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Data & Methodology


For this market research report, the core data is sourced from comprehensive business and economic surveys filled out by companies in the warranty and other direct insurance industry. Our analysts create the forecasts utilizing an econometric model based on historical trends, industry dynamics, and macroeconomic statistics and forecasts.


Key Questions Answered in this Market Research Report


How do professionals use this report?
Professionals utilize this report for industry research, market sizing and evaluation, forecasting, strategic planning, sales & marketing strategy, due diligence, valuations, benchmarking, streamlining, and other analyses.

What is the market size of the warranty and other direct insurance industry?
This report covers the historical industry market size (2015-2023), and forecasts for 2024 and the next 5 years. This report also includes market share of the top 50 companies.

What is the outlook for the industry?
This report has over a dozen market forecasts (2024 & 5 years) on total sales, companies, employees, productivity, inflation, compensation, operating expense, and others.

What industry analysis/data exists for the industry?
This report covers over 100+ data sets on the warranty and other direct insurance industry. Take a look at the table of contents below to see the breadth of analysis and data on the industry.

What segmentations are there on the warranty and other direct insurance industry?
This report segments the industry many ways including by business size, concentration (Top 50 companies), business structure, state, MSAs, and product lines.

What are the financial metrics for the industry?
This report covers many financial metrics for the industry including profitability, growth, opex / revenue, 31 balance sheet items organized by liabilities, assets, and equity, and 10 financial metrics including return on sales, asset turnover, liability ratio, and net worth ratio.

What are important benchmarks for the warranty and other direct insurance industry?
Some of the most important benchmarks for the industry include market share, sales growth, employee productivity, operating expense breakdown, product line breakdown, span of control, and organizational composition. This report includes all of them and many more.



Report & Industry Details


NAICS Code: 524128

Number of Pages: 78

Format: PDF

Price: $295

Support Contact: Email us at support@kentleyinsights.com or call us at 1-800-613-3611

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Table of Contents


Below is the table of contents for the 2024 Warranty and Other Direct Insurance Market Research Report.

Page 1-2 – Report Overview & Table of Contents

Page 3 – Industry Overview
– Methodology
– Industry Definition & Examples

Page 4 – Industry Snapshot – Revenue & Growth

Page 5 – Industry Snapshot – Costs & Profitability

Section One
REVENUE & GROWTH BENCHMARKS

Page 7 – Industry Growth Details
– Industry Revenues
– Companies
– Locations
– 2015-2023 Historical Figures
– Forecasts for 2024 and the Next 5 Years

Page 8 – Growth Benchmarks
– Revenues per Company
– Revenues per Location
– Locations per Company
– 2015-2023 Historical Figures
– Forecasts for 2024 and the Next 5 Years

Page 9 – Breakdown of Product Lines
– Percentage of Revenue from Product Lines

Page 10 – BCG Income vs. Revenue Growth Matrix
– Service Subsectors vs. Industry

Page 11 – Total Revenue by Industry Segments
– Concentration (Top 4, next 4, next 12, next 30 largest companies)
– Business Size (1-4 employees, 5-9 employees, 10-19, 20-49, 50-99, 100-249, 250+)
– Business Structure (C-Corporations, S-Corporations, Partnerships, Sole Proprietorships)
– Franchise Segments
– Industry Average

Page 12 – Total Revenue per State
– Revenue per State and State Rankings

Page 13 – Sales per Capita by State
– Sales per Capita and State Rankings

Page 14-17 – Revenue per Metropolitan Statistical Area

Page 18-21 – Revenue per Capita per Metropolitan Statistical Area

Page – 22 Revenue per Company by Industry Segment
– Concentration, Business Size, & Business Structure

Page – 23 Revenue per Location by Industry Segment
– Concentration, Size, Structure, & Franchise

Page – 24 Revenue per Location by State
– Revenue per Location and State Rankings

Page – 25-28 Revenue per Location per MSA

Page – 29 Industry Segmentation by Business Size
– Segments include 1-4 employees, 5-9 employees, 10-19, 20-49, 50-99, 100-249, 250+ employees
– Revenue, Companies, Locations, Employees & Payroll
– Absolute Figures & % of Industry

Page – 30 Industry Consolidation Analysis
– By Business Size Segments
– Revenue, Companies, Locations & Employees
– 2018 vs. 2023 by Business Size

Page – 31 Industry Consolidation Benchmarks
– Revenue per Company, Location & Employee
– 2018 vs. 2023 by Business Size

Page – 32 Industry Segmentation by Top 50 Companies
– Segments include top 4, next 4, next 12, next 30, and top 50 companies by revenue
– Revenue, Locations, Employees & Payroll
– Absolute Figures & % of Industry

Page – 33 Sector Concentration Benchmarks
– % of Sector Revenue from the Top 50 Companies
– 12 Sectors

Page – 34 Industry Segmentation by Business Structure
– Revenue, Companies, Locations, Employees & Payroll
– Absolute Figures & % of Industry

Page – 35 Pricing & Inflation
– Annual Inflation – Indexed to 2006
– 2015-2023 historicals, 2023 & 5-yr forecasts
– Monthly Inflation Figures for the Past 4 Years

Page – 36 Service Subsector Growth
– Revenue and 5-Year CAGR
– 12 Subsectors

Page – 37 Service Subsector Analysis
– Revenue per Company
– Revenue per Location
– 12 Subsectors

Page – 38 Service Subsector Analysis
– Revenue per Employee
– Payroll per Employee

SECTION TWO
COST & FINANCIAL ANALYSIS

Page – 40 Profitability & Financial Ratio Analysis
– Percent of Companies that are Profitable
– Average Net Income as a Percent of Revenue
– Financial Ratios – 10 ratios, such as Total Asset
Turnover, Assets to Liabilities, Return on
Net Worth, Solvency Ratio

Page – 41 Balance Sheet Benchmarks
– Assets and Liabilities indexed to industry revenue at 100
– Current & Non-Current Assets: Cash, Notes & Accounts Receivable, Allowance for Bad Debts, Inventories, Treasuries & Securities, Other Current Assets, Loans to Shareholders / Mortgage, Other Investments, Depreciable Assets, Accumulated Depreciation, Land, Intangible Assets (Amortizable), Accumulated Amortization, Other Assets

– Short-term, Long-term Liabilities, & Net Worth: Accounts Payable, Mortgages, Notes, Bonds due in less than 1 Yr., Other Current Liabilities, Loans from Shareholders, Mortgages, Notes, Bonds > 1 Yr., Other Liabilities, Capital Stock, Additional Paid-in Capital, Retained Earnings, Cost of Treasury Stock

Page – 42 Operating Expenses
– Industry Operating Expenses
– Industry Revenue vs. Operating Expense Growth
– Operating Expense as a Percent of Revenue
– 2015-2023 Historical Figures
– Forecasts for 2024 and the Next 5 Years

Page 43 – Operating Expenses by Company & Location
– Operating Expenses per Company
– Operating Expenses per Location
– Revenue vs. Expenses Growth per Location
– 2015-2023 Historical Figures
– Forecasts for 2024 and the Next 5 Years

Page – 44 Operating Expense Detail
– Employee Expenses: Annual Payroll, Health Insurance, Defined Benefit Pension Plans, Defined Contribution Plans, Other Fringe Benefits, Contract Labor Costs, Incl. Temporary Help
– Property Expenses: Lease and Rent for Buildings, Offices, Stores, Repairs and Maintenance to Buildings, Purchased Electricity, Purchased Fuels (except motor fuels), Water, Sewer, Refuse, Other Utility Payments
– Equipment Expenses: Expensed Equipment: Lease and Rent for Machinery and Equip., Repairs, Maint. to Machinery and Equip., Depreciation and Amortization Charges, Other Materials, Parts, and Supplies
– IT Expenses: Data Processing & Other Computer Services: Communication Services: Expensed Purchases of Software
– Miscellaneous Expenses: Advertising and Promotional Services, Professional and Technical Services, Taxes and License Fees

Page 45 – Productivity & Industry Employment
– Revenue per Employee
– Total Industry Employees
– Employees per Company
– 2015-2023 Historical Figures
– Forecasts for 2024 and the Next 5 Years

Page – 46 Employee Productivity by Segments
– Revenue per Employee
– Concentration, Business Size, Structure & Franchise

Page – 47 Employee Productivity by State
– Revenue per Employee and State Rankings

Page – 48-51 Employee Productivity per MSA
– Revenue per Employee

Page – 52 Industry Payroll
– Payroll per Employee
– Payroll per Company
– Payroll per Location
– 2015-2023 Historical Figures
– Forecasts for 2024 and the Next 5 Years

Page – 53 Workforce Composition Benchmarks
– 26 Job Categories
– Management & Finance
– Sales & Marketing
– Technology, Engineering, Science
– Service, Support & Training
– Operations
– Percent of Industry Employees

Page – 54 Job Categorization Pay Ranges
– 26 Job Categories
– Management & Finance
– Sales, Service & Marketing
– Operations
– Pay Bands – Bottom 10% & 25%, Mean, Top 25% & 10%
– Pay Bands (10%, 25%, Mean, 75%, 90%)

Page – 55 Top 20 Jobs Breakdown
– Percent of Total Employees by Job
– Rank Ordered by Top 20 Job Categories

Page – 56 Pay Ranges of Top 20 Jobs
– Pay Bands (10%, 25%, Mean, 75%, 90%)

Page – 57 Payroll per Company by Segments
– Concentration, Business Size, & Business Structure

Page – 58 Payroll per Location by Segments
– Concentration, Business Size, Structure, & Franchise

Page – 59 Payroll per Employee by Segments
– Concentration, Business Size, Structure, & Franchise

Page – 60 Payroll per Employee by State
– Payroll per Employee
– State Rankings

Page – 61-64 Payroll per Employee per MSA

Page – 65 Employees per Company by Segments
– Concentration, Business Size, & Business Structure

Page – 66 Employees per Company by Segments
– Concentration, Business Size, Structure, & Franchise

Page – 67 Total Employment by State
– Number of Employees and State Rankings

Page – 68 Population to Every Employee by State
– Number of Residents to Industry Employee
– State Rankings

Page – 69-72 Total Employment per MSA

Page – 73 Locations per Company by Segments
– Concentration, Business Size, & Business Structure

Page – 74-77 Locations per MSA

Page – 78 About Kentley Insights


Product Lines Analyzed


Underwriting services for property and liability insurance policies, not elsewhere classified
Underwriting services for direct insurance policies, other than title insurance
Trading securities and commodity contracts on own account
Underwriting services for vehicle property and liability insurance policies
Underwriting services for product liability insurance policies
Wholesale sales of other goods, not elsewhere classified
Underwriting services for homeowners multiple peril insurance policies
All other products and services, not elsewhere classified

Industry Jobs Analyzed


Claims Adjusters, Appraisers, Examiners, and Investigators
Insurance Claims and Policy Processing Clerks
Customer Service Representatives
Insurance Sales Agents
Software and Web Developers, Programmers, and Testers
Miscellaneous Legal Support Workers
Computer and Information Analysts
First-Line Supervisors of Office and Administrative Support Workers
Financial Managers
Secretaries and Administrative Assistants
General and Operations Managers
Accountants and Auditors
Management Analysts
Lawyers and Judicial Law Clerks
Database and Network Administrators and Architects
Office Clerks, General
Computer and Information Systems Managers
Market Research Analysts and Marketing Specialists
Bookkeeping, Accounting, and Auditing Clerks
Loan Interviewers and Clerks

States Covered


Alabama
Arizona
Connecticut
Florida
Georgia
Illinois
Indiana
Kansas
Kentucky
Louisiana
Michigan
Missouri
Nevada
North Carolina
Pennsylvania
South Carolina
Texas
Utah

Metropolitan Statistical Areas (MSAs) Covered


Albany, OR
Albany-Schenectady-Troy, NY
Albuquerque, NM
Altoona, PA
Asheville, NC
Atlanta-Sandy Springs-Roswell, GA
Austin-Round Rock, TX
Baltimore-Columbia-Towson, MD
Baton Rouge, LA
Birmingham-Hoover, AL
Bloomington, IL
Boise City, ID
Boston-Cambridge-Newton, MA-NH
Bridgeport-Stamford-Norwalk, CT
Buffalo-Cheektowaga-Niagara Falls, NY
Burlington-South Burlington, VT
Cedar Rapids, IA
Charleston, WV
Charleston-North Charleston, SC
Charlotte-Concord-Gastonia, NC-SC
Chicago-Naperville-Elgin, IL-IN-WI
Cincinnati, OH-KY-IN
Cleveland-Elyria, OH
Columbia, SC
Columbus, OH
Corpus Christi, TX
Crestview-Fort Walton Beach-Destin, FL
Dallas-Fort Worth-Arlington, TX
Denver-Aurora-Lakewood, CO

Des Moines-West Des Moines, IA
Detroit-Warren-Dearborn, MI
Dover, DE
Duluth, MN-WI
Durham-Chapel Hill, NC
Elizabethtown-Fort Knox, KY
Elkhart-Goshen, IN
Fort Wayne, IN
Gadsden, AL
Grand Rapids-Wyoming, MI
Great Falls, MT
Greeley, CO
Greensboro-High Point, NC
Greenville-Anderson-Mauldin, SC
Harrisburg-Carlisle, PA
Hickory-Lenoir-Morganton, NC
Houston-The Woodlands-Sugar Land, TX
Huntington-Ashland, WV-KY-OH
Huntsville, AL
Indianapolis-Carmel-Anderson, IN
Iowa City, IA
Jackson, MI
Jackson, MS
Jacksonville, FL
Johnstown, PA
Kankakee, IL
Kansas City, MO-KS
Knoxville, TN
Lafayette-West Lafayette, IN
Lakeland-Winter Haven, FL

Las Vegas-Henderson-Paradise, NV
Lawton, OK
Little Rock-North Little Rock-Conway, AR
Los Angeles-Long Beach-Anaheim, CA
Louisville/Jefferson County, KY-IN
Lynchburg, VA
Madison, WI
McAllen-Edinburg-Mission, TX
Memphis, TN-MS-AR
Miami-Fort Lauderdale-West Palm Beach, FL
Midland, TX
Milwaukee-Waukesha-West Allis, WI
Minneapolis-St. Paul-Bloomington, MN-WI
Mobile, AL
Myrtle Beach-Conway-North Myrtle Beach, SC-NC
Napa, CA
Nashville-Davidson–Murfreesboro–Franklin, TN
New Orleans-Metairie, LA
New York-Newark-Jersey City, NY-NJ-PA
North Port-Sarasota-Bradenton, FL
Ogden-Clearfield, UT
Oklahoma City, OK
Omaha-Council Bluffs, NE-IA
Orlando-Kissimmee-Sanford, FL
Owensboro, KY
Oxnard-Thousand Oaks-Ventura, CA
Pensacola-Ferry Pass-Brent, FL
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
Phoenix-Mesa-Scottsdale, AZ
Pittsburgh, PA
Portland-South Portland, ME
Portland-Vancouver-Hillsboro, OR-WA
Prescott, AZ
Provo-Orem, UT
Rapid City, SD
Reading, PA
Redding, CA

Riverside-San Bernardino-Ontario, CA
Rochester, NY
St. Cloud, MN
St. George, UT
St. Louis, MO-IL
Salt Lake City, UT
San Antonio-New Braunfels, TX
San Diego-Carlsbad, CA
San Francisco-Oakland-Hayward, CA
Santa Maria-Santa Barbara, CA
Santa Rosa, CA
Scranton–Wilkes-Barre–Hazleton, PA
Seattle-Tacoma-Bellevue, WA
State College, PA
Syracuse, NY
Tampa-St. Petersburg-Clearwater, FL
Terre Haute, IN
Texarkana, TX-AR
Tucson, AZ
Tulsa, OK
Tyler, TX
Virginia Beach-Norfolk-Newport News, VA-NC
Washington-Arlington-Alexandria, DC-VA-MD-WV
Wichita, KS
Wilmington, NC
Winston-Salem, NC
York-Hanover, PA


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